Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Introduction
Welcome to Pacific Softwares. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Name and contact information (email address, phone number)
- Account credentials (username, password)
- Billing and payment information
- Company or organization details
- Communication preferences
Automatically Collected Information
When you use our services, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, features used, timestamps)
- Location data (country, region, city)
- Cookies and similar tracking technologies
How We Use Your Information
We use the collected information for various purposes:
Service Delivery
To provide and maintain our services
Communication
To contact you with updates, support, and marketing
Improvement
To understand usage patterns and improve our services
Security
To detect and prevent fraud and unauthorized access
Legal Compliance
To comply with legal obligations and requirements
Analytics
To analyze trends and measure service effectiveness
Data Protection
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.
Security Measures Include:
- Encryption of data in transit and at rest
- Regular security audits and assessments
- Access controls and authentication
- Employee training on data protection
Third-Party Services
We may share your information with third-party service providers who assist us in operating our website and conducting our business. These third parties are obligated to maintain the confidentiality of your information.
Third-party services we use include:
- Payment processors (Stripe, PayPal)
- Analytics providers (Google Analytics)
- Cloud storage services (AWS, Google Cloud)
- Communication platforms (SendGrid, Twilio)
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements.
Retention periods vary based on the type of data:
Account Information
Until account deletion
Transaction Records
7 years
Marketing Preferences
Until opt-out
Your Rights
You have certain rights regarding your personal information:
Right to Access
Request a copy of your personal data
Right to Correction
Request correction of inaccurate data
Right to Deletion
Request deletion of your personal data
Right to Portability
Receive your data in a portable format
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Address
Plot No. 82 A, Rupam Farms Navdurga Nagar, Jodhpur, RJ 342005, India
Phone
+91 98293-98329